How Personalisation Works at ANKX

Everything we make carries someone's name, initial, date or photo, and every piece is made only after you order. That means what you type at checkout is exactly what we engrave. So it's worth two minutes to get it right.

Here's how it works, and how to avoid the mistakes we'd most like you not to make.

Personalised jewellery flat lay featuring a custom gold name necklace, initial pendant necklace, engraved date bracelet, and silver photo engraving pendant on a luxurious ivory and champagne-beige background, showcasing different personalised jewellery options by ANKX.

1. Choose the piece and the finish

Pick your product, then the finish where there's a choice, usually silver or gold tone. Not sure which material suits you? Our material guide explains the difference.

2. Enter the name, initial or date

Type it exactly as it should appear. Capital letters, spacing, all of it.

  • Check the spelling against something official, like their WhatsApp name, Instagram, or a wedding card. "Priya" and "Preeya" are different people.
  • Dates: agree on which date before you order. The day you met and the day you got together aren't always the same day.
  • Nicknames are fine. Often they mean more than the full name.

3. Names in Indian scripts

We make pieces with names in Hindi, Marathi, Urdu, Punjabi (Gurmukhi), Tamil and Kannada.

We engrave the script you send. If you don't write that script yourself, please ask someone who does to check it before you pay. A small slip, like a missing matra, changes the name.

4. Photos for engraving

For pieces like the photo bracelet or the portrait keychain:

  • Use a close-up with faces large in the frame.
  • Use a sharp, well-lit photo. Blurry in, blurry out.
  • Avoid big group photos. On a small pendant, faces in a group become tiny dots.

5. How long it takes

Making takes 3 to 6 working days. Shipping takes another 3 to 7 working days after dispatch. So plan for 5 to 11 working days in total, and a little longer around festivals.

Prepaid orders above ₹599 ship free. Cash on delivery is available on eligible orders, sometimes with a shipping charge.

6. If something isn't right

If your order arrives damaged, or isn't what you ordered, send us clear photos or a video within 48 hours of delivery and we'll replace it free.

We can't replace a piece when the mistake was in the text entered at checkout. That's why steps 2 and 3 matter so much.

Bulk and corporate orders

Ordering many pieces with different names? Send us the list in a spreadsheet, one name per row, spelled exactly as each person writes it. See our bulk orders page for more.

Questions before you order?

Message us on WhatsApp at +91 75974 67410, Monday to Saturday, 10 AM to 7 PM. We'd much rather answer a question now than fix a spelling later.